Someone should be available to accept delivery between 9am and 4pm on the day. You can request a preferred time when placing your order (which will be noted on your invoice) but we cannot guarantee the freight company will be able to fulfill your request, as their runs can vary day to day, depending upon demand. (To make distribution easier, groups could make the distribution day the day after delivery during the cooler months as long as there is clean and safe storage space available). Please be aware that deliveries for fundraising commence mid February and finish mid December. If required please contact us for the exact dates each year.